Tear Down Those Walls

What did I learn from accessing my health record?

This video shares my experiences in working with my HMO to get my medical records for my new doctor. A year later, I find that all my outside paper copies were not included in the HMO's EHR and could not be found by clinic staff. I came away from that experience recalling the phrase, "Tear down those walls." The video is an appeal to consumers to ask for accessible medical records.

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